Ticket Terms & Conditions

Admissions

  • The right of admission is reserved
  • The Sponsors Event and Friday night are for adults only. No under 18's are allowed
  • All children up to the age of 18 (17 and under on July 15th 2017) attending the festival on Saturday and Sunday MUST be accompanied by a ticket holding adult aged 21 or over upon entrance when obtaining their wristband
  • Wristbands MUST be placed on ticket holders by a member of the entrance staff and must be worn at all times
  • Wristbands are non transferable
  • Readmission to the festival will not be allowed after 9pm on Friday or Saturday night
  • Readmission to the festival will not be allowed without a wristband at any time and removed wristbands will not be replaced
  • Last ticket admissions at 9.30pm after which both the entrance and box office will be closed.
  • Food or beverage products purchased outside of the festival are not permitted on site

Drinking Policy

  • The festival operates a Challenge 25 policy - ID may be requested and must be presented on request. No refunds for tickets holder unable to provide ID. Acceptable forms of ID are passport or driving license only
  • Beer will only be served to those in possession of a festival glass which is given with your wristband. Lost glasses will incur a £3 replacement charge
  • All beverages purchased at the festival must be consumed on the festival site and festival glasses will be required to be empty upon exit
  • Festival currency is NON refundable

Security & Zero Tolerance Policy

  • The festival is manned by a team of security professionals for your safety and enjoyment
  • The festival operates a Zero Tolerance Policy to the sale of alcohol to under 18s, the consumption of alcohol by under 18s, the use of recreational drugs to include (but not intended to be exhaustive) cannabis, stimulants and Nitrous Oxide canisters.
  • The festival operates an Eviction policy for anyone believed to be ‘selling’ or ‘supplying’ any controlled substance and possible arrest dependent on quantities

Ticket Policy

  • Tickets cannot be exchanged, refunded or returned after purchase
  • Lost tickets will not be replaced
  • Bags and other items may be subject to inspection by security staff. Persons who refuse bag searches WILL be denied entry to the festival or evicted from the festival if search is refused
  • Ticket holders consent to inclusion in photographic, visual and audio promotion of the festival

Sponsorships

  • Sponsors Event Tickets can only be purchased as part of a Sponsorship package and will be posted once full sponsorship payment has been received
  • Sponsorship Packages are restricted to one package per organisation or individual
  • Sponsorship Packages are non refundable

Programme Alterations/ Force majeure

  • Management reserve the right to add, withdraw or substitute artists and to vary the programme if necessary
  • The festival reserves the right in the event of force majeure, to alter or cancel the performances and/or the festival